State Farm® Insurance Agent Todd Avery

"Honestly, Carole is probably one of the nicest human beings alive. Didn’t even want to get off the phone with how much great energy she gives off towards people. Absolute best customer service I’ve ever seen, which I’m a consultant so that says a lot. WONDERFUL office, if you’re thinking about choosing an Agent, do yourself a favor and choose Todd every time!"

"Telecon for auto & motorcycle payments. Excellent customer service with Carol, Ericka & Sharon."

"Have always been happy with state farm, but they couldn't insure my kia soul. We'll, they lifted the restriction and I'm now insured again and saved $114 a month! Way to go state farm!"

"I stumbled across this branch of State Farm on accident about 10 years ago and they have been the most phenomenal team to work with. I did leave their company for about two years and was put on a parents policy due to financial hardships about 8 years ago but it was honestly such a terrible experience that I was ecstatic to come back to Todd Avery’s office. They entire staff is always quick to answer the phone and will answer any and all questions you have. I was not well versed in insurance policies so when I wanted to update my coverage they helped me go through step by step to make sure I fully understood what I was putting on my policy and an extremely comprehensive breakdown of what I was paying for and they continuously work to make sure that I continue to have the best rate."

"Needed a new homeowner’s policy for my dad after the rates went up on his old one, even with no claims! I worked with Elysha Robinson and the process could not have been easier. Better rates and lovely to work with!"

"My autopay didn’t start as it should have this month and Bam! right away she found the problem. LOL in the move somehow the autopay got lost in translation. Carol was able to take my payment, forgive the “late fee”, make certain I am signed up autopay starting in March, and get me a current insurance card for one of the cars I have. Great!!!! Team and I haven’t even met Todd yet and have only been their customer for the 1month I’ve been living here. We had to insure the house before closing in November 🤩. They’re the bestest."

"5/5 experience, highly recommend"

"Good"

"Carol Marie was very helpful with helping me with a very sensitive matter. Thank you so much. I look forward to having a long relationship with State Farm Todd Avery."

"I was recently able to work with Samantha in regards to a Builders Risk Policy on a new home build. She worked hand in hand with my bank to make sure I had adequate coverage and was able to meet the requirements needed for my project. She went out of her way several times to be sure I was covered and made herself available to help me with any questions I had. I will definitely be calling Samantha if I ever need more assistance!! Great job!!"

"I recently became a customer of State Farm. Today on the phone Carol Marie was extremely helpful with changing my credit card. When starting my membership with State Farm, everyone in the Highland office was extremely helpful, courteous and informative. I am very thankful for their conscientious care to their customers,"

"Carol Marie was very pleasant to speak with. She was amazingly helpful with my problems. Carol Marie made it a painless easy transition. Thank you again"

"Todd Avery great person"

"Elysha was extremely helpful and saved me money by switching to State Farm."

"I got the pleasure of working with Samantha who heard my desperate need to meet a deadline, even without knowing exactly how to proceed cause I was unsure myself she kept in constant contact with me until it was resolved and I met my deadline! Thank you so much! I appreciate you more than you know!"

"I love this office! Elysha and Erika are great! Everyone should give them a call!!"

"Cheapest down payment. Didn't try to over sell me."

"I love you guys!! Amazing customer service, I have been with you guys for about 3-5 years love the work you do. Thank for going the extra mile. Your amazing, Tabatha"

"Carol Marie was simply wonderful assisting me with updating information."

"The team at Todd Avery is by far the best!"

"Great customer service. The staff is always helpful."

"Elysha helped me get insured. She was great! She answered all my questions making sure I understood the policy. She made me feel welcomed and made the process fast and easy."

"Yes Erika,. Carol Marie are the best!! It is family and they do everything to make sure you get the right service. Their work ethic is above and beyond very professional hands down . Very encouraging every time I stop in non stop smiles and very positive.!! I recommend them to all friends and family!!"

"Very Friendly And Helpful Always!!!!"

"I’ve been with Todd Avery Office for more than three years and the customer service is great."