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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Barrett

James Barrett

January 22, 2025

5  out of  5
rating by James Barrett
"I was recently able to work with Samantha in regards to a Builders Risk Policy on a new home build. She worked hand in hand with my bank to make sure I had adequate coverage and was able to meet the requirements needed for my project. She went out of her way several times to be sure I was covered and made herself available to help me with any questions I had. I will definitely be calling Samantha if I ever need more assistance!! Great job!!"
We responded:
"Thank you for the 5-star review, James! We are very pleased to hear about your experience with Samantha. Thank you for sharing your experience and thank you for your business continued business with Todd Avery State Farm!"
Profile photo of Mary Ann Lopez

Mary Ann Lopez

January 20, 2025

5  out of  5
rating by Mary Ann Lopez
"I recently became a customer of State Farm. Today on the phone Carol Marie was extremely helpful with changing my credit card. When starting my membership with State Farm, everyone in the Highland office was extremely helpful, courteous and informative. I am very thankful for their conscientious care to their customers,"
We responded:
"Great to hear about your experience, Mary Anne. Welcome to our agency and thank you for your business and the 5-start rating!"
Profile photo of maria medrano

maria medrano

January 7, 2025

5  out of  5
rating by maria medrano
"Carol Marie was very pleasant to speak with. She was amazingly helpful with my problems. Carol Marie made it a painless easy transition. Thank you again"
We responded:
"Thank you for your business/5 star review, and I am glad to hear you are working well with our staff! They are the best!"
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Damon Keilman

December 20, 2024

5  out of  5
rating by Damon Keilman
"Todd Avery great person"
We responded:
"Thank you for the 5-star review, Damon! It was great to see you last week!"
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Christina Staggs

December 11, 2024

5  out of  5
rating by Christina Staggs
"Elysha was extremely helpful and saved me money by switching to State Farm."
We responded:
"Thank you so much for the compliment, 5-star review, and your insurance business. Have a great day, Christina!"
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Cynthia Chavez

November 27, 2024

5  out of  5
rating by Cynthia Chavez
"I got the pleasure of working with Samantha who heard my desperate need to meet a deadline, even without knowing exactly how to proceed cause I was unsure myself she kept in constant contact with me until it was resolved and I met my deadline! Thank you so much! I appreciate you more than you know!"
We responded:
"Thank you for the 5-star review, Cynthia! We appreciate your continued business!!"
Profile photo of Barbara Sullivan

Barbara Sullivan

November 19, 2024

5  out of  5
rating by Barbara Sullivan
"Extremely helpful in getting very last minute home owners insurance prior to closing. I could have been delayed if not for Erika."
We responded:
"Thank you for the 5-star review and your continued support, Barbara! We appreciate you! Congrats on the closing!"
Profile photo of Brandon Eldridge

Brandon Eldridge

October 12, 2024

5  out of  5
rating by Brandon Eldridge
"I love this office! Elysha and Erika are great! Everyone should give them a call!!"
We responded:
"Thank you so much for the review and your continued business, Mr. Eldridge!"
Profile photo of J

J

October 11, 2024

5  out of  5
rating by J
"Cheapest down payment. Didn't try to over sell me."
We responded:
"Thank you so much for recognizing us and giving us a 5-star review, Mr. Daniel. Welcome to our agency!"
Profile photo of Tabatha Collins

Tabatha Collins

October 10, 2024

5  out of  5
rating by Tabatha Collins
"I love you guys!! Amazing customer service, I have been with you guys for about 3-5 years love the work you do. Thank for going the extra mile. Your amazing, Tabatha"
We responded:
"Thank you so much for giving us a shout out, Tabitha. We appreciate your continued business!"
Profile photo of Star Comforti

Star Comforti

October 2, 2024

5  out of  5
rating by Star Comforti
"Carol Marie was simply wonderful assisting me with updating information."
We responded:
"Thank you so much for the review! We appreciate you and your continued business!"
Profile photo of Tony Kries

Tony Kries

September 20, 2024

5  out of  5
rating by Tony Kries
"The team at Todd Avery is by far the best!"
We responded:
"Thank you for the kind review as well as your continued business, Tony. Take Care!"
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Stan Zatorski

September 18, 2024

5  out of  5
rating by Stan Zatorski
"Great customer service. The staff is always helpful."
We responded:
"Thank you for the review as well as stopping by the office yesterday, Stan. We are here to help in any way we can!"
Profile photo of Mariana

Mariana

September 17, 2024

5  out of  5
rating by Mariana
"Elysha helped me get insured. She was great! She answered all my questions making sure I understood the policy. She made me feel welcomed and made the process fast and easy."
We responded:
"Thank you for the 5-star review, Mariana! We are thrilled to hear about your great experience with Elysha and SF onboarding. We appreciate your business and look forward to a long-lasting relationship!"
Profile photo of Jeffrey Carson

Jeffrey Carson

September 13, 2024

5  out of  5
rating by Jeffrey Carson
"Yes Erika,. Carol Marie are the best!! It is family and they do everything to make sure you get the right service. Their work ethic is above and beyond very professional hands down . Very encouraging every time I stop in non stop smiles and very positive.!! I recommend them to all friends and family!!"
We responded:
"Thank you for the 5-star review, Mr. Carson! Yes, we pride ourselves on being a smaller family shop. We really appreciate your continued business after all these years! We are very lucky to have them both in the office. I wouldn't know what to do without them!"
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Ryan Baker

August 22, 2024

5  out of  5
rating by Ryan Baker
"Very Friendly And Helpful Always!!!!"
We responded:
"Hey Ryan! Thanks for the 5-star review. We appreciate your continued business!"
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Lamel Gary

July 17, 2024

5  out of  5
rating by Lamel Gary
"I’ve been with Todd Avery Office for more than three years and the customer service is great."
We responded:
"Thank you for the kind words and the 5-star review, Mr. Gary!"
Profile photo of Vincient Barmore

Vincient Barmore

July 17, 2024

5  out of  5
rating by Vincient Barmore
"I had the pleasure of working with Erika Figueroa. She was a dream to work with. She gave me so much good information and she greatly improved my situation. I'm glad I chose State Farm. Thank you Erika!"
We responded:
"Thank you for the review and using Todd Avery State Farm for your car insurance needs, Vincient. We look forward to a long-lasting relationship! Reach out to our office for any questions or concerns about your new policies!"
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Michael Yozman

July 15, 2024

5  out of  5
rating by Michael Yozman
"Very fast and friendly service as always."
We responded:
"Thank you for the 5-star review, Michael. We thank you even more for your continued business!"
Profile photo of Lucky Ogbaretin

Lucky Ogbaretin

July 1, 2024

5  out of  5
rating by Lucky Ogbaretin
"Great experience with Todd and his employees. Warm, welcoming, and professional service. Erika was phenomenal! Exceptional experience all around."
We responded:
"Thanks for your 5-star review! We appreciate you telling us about your personal experience with our agency!"
Profile photo of Abigail Ruth

Abigail Ruth

June 29, 2024

5  out of  5
rating by Abigail Ruth
"Erika and Carol Marie and Sharon are super staff because they made things so easy for me to get auto insurance after I got my driver’s license. Thank you for great premium discount prices for my great grades. Awesome staff."
We responded:
"Thank you for the 5-star review, Abby. Congratulation on getting your license!"
Profile photo of Meagan Alger

Meagan Alger

June 29, 2024

5  out of  5
rating by Meagan Alger
"Todd is very professional, courteous, and responsive. He helped me get a great rate. Thanks, Todd!"
We responded:
"Thank you, Meghan. We appreciate your review and your business!"
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Crystal Dille

June 29, 2024

5  out of  5
rating by Crystal Dille
"Great deals! And always helpful!"
We responded:
"Thanks for the review, Crystal. We appreciate your business. It was great to see you yesterday!"
Profile photo of Ginger Jones

Ginger Jones

June 29, 2024

5  out of  5
rating by Ginger Jones
"I really appreciate the great service I have received from the team. Always super quick to respond whenever I have a question."
We responded:
"Thanks for the 5-star review, Ginger. We really appreciate your business!"
Profile photo of Teresa LaRoche

Teresa LaRoche

June 26, 2024

5  out of  5
rating by Teresa LaRoche
"I appreciate the great customer service I always receive the Sharon,Erika,Carol Marie. They are so helpful with getting me the right coverage. Thanks Ladies"
We responded:
"Thank you for the review, Teresa! I am very proud of our team and the customer service they provide to our customers!"